Payment and Shipping
Payment
We offer a wide variety of payment options to suit your unique needs. Our payment options are 1.) online bank transfer, 2.) GCash transfer, 3.) credit/debit card payment, and 4.) 3-month 0% installment plan.
Detailed instructions will be shared upon checkout.
Shipping
NCR
- Orders are shipped via Lalamove. Standard lead time is 2-3 days.
North Luzon/South Luzon
- Orders are shipped via Transportify or any bus cargo available for pick-up/delivery in shipping destination. Standard lead time is 5-7 days before dispatch. Delivery lead time varies per destination.
Visayas/Mindanao
- Orders are shipped via sea/air freight via partner couriers. Standard lead time is 5-7 days before dispatch. Delivery lead time varies per destination depending on shipping method selected.
Returns
All purchases are non-refundable and non-exchangeable once paid and delivered
Help
Give us a shout if you have any other questions and/or concerns.
Email: sales@arkergonomics.com
Warranty
Ark Ergonomics Limited Warranty
Coverage
The warranty provided by Ark Ergonomics covers defects in material or workmanship in new Ark Ergonomics products. This warranty is not transferable and can only be enjoyed by original customers of Ark Ergonomics who purchased directly from the company or from its authorized resellers.
This warranty does not cover damages due to wear and tear, product mishandling, improper installation, improper maintenance, abuse, negligence, accident or alteration. This warranty shall become void if a product is returned with removed, damaged or tampered labels or any alterations (including removal of any component or external cover).
Duration
Ark Standing Desk Frames
All standing desk frames come with a 2-year warranty for the motor, controller and switch, electronics and other mechanisms.
Ark Ergonomic Chairs
All ergonomic chairs come with a 1-year warranty for the gas lift and other parts of the chair.
Ark Walking Pads
All walking pads come with a 6-month warranty for the motor, and other electric parts.
Remedy
Upon claim validation, Ark Ergonomics will provide a replacement for any product or part of the product that is defective because of improper workmanship and/or material, under normal installation, use, service and maintenance.
Customer must ship back the item for replacement at his/her own cost and Ark Ergonomics will ship the replacement item to him once the defective item is received.
REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE PURCHASER. ARK ERGONOMICS NEITHER ASSUMES NOR AUTHORIZES ANY PERSON TO CREATE FOR IT ANY OTHER OBLIGATION OR LIABILITY IN CONNECTION WITH THIS PRODUCT.
Claims
To process your claim in line with the terms of this limited warranty, please contact customer service via email at sales@arkergonomics.com providing the following for filing a claim:
- Name of Customer and Date of Purchase (Note that the warranty extends to the Original Purchaser only.)
- Reason for Filing a Claim
- Unboxing video showing product in it’s delivered state and video/picture of the defect
Governing Law
This Warranty shall be governed by the laws of the Republic of the Philippines, without giving effect to any conflict of laws principles that may provide the application of the law of another jurisdiction.
Feel The Difference
Quality Electric Parts
Only the best electric parts are chosen for an Ark standing desk. From the control box, to the motors, down to the handset, all components are officially certified to comply with global quality standards. Experience up to 50% better performance and durability vs other desks in the market today.
Superior Anti-Collision System
The anti-collision system on our desks is a highly sensitive and effective safety feature. It ensures that the desk operates securely, automatically detecting and responding to obstacles in its path. This advanced technology prevents collisions and potential damage, providing you with peace of mind and a secure workspace environment.
Stability-Focused Build
To address the biggest pain point of standing desk usage which is stability, we have invested heavily in superior build quality. Each Ark standing desk comes with thicker leg columns, wider feet, superior glides, and leg brace technology - all of which contribute to increasing stability of our desks
Future-Proof Design
Whether you're upgrading to a larger tabletop or changing your workspace layout, the adjustable frame can accommodate a variety of sizes, allowing you to future-proof your desk without needing to replace the entire unit. This flexibility makes it a long-term investment, adapting to your changing workspace demands and ensuring your desk remains functional and stylish for years to come.
LED Touchscreen Design
Our LED touchscreen handset design for standing desks offers a sleek, modern, and intuitive user experience compared to traditional button-based handsets. With a touchscreen, users can easily adjust desk heights with precision and speed. The clean, minimalist design also enhances the overall aesthetic of the desk, giving it a more contemporary, high-tech feel.
3 Saved Positions
Effortlessly save your preferred standing and sitting desk heights, allowing for a seamless transition between the two. By simply selecting your pre-saved heights, the desk will automatically adjust to your desired position, eliminating the need for manual adjustments and making it easier than ever to maintain your ideal working posture throughout the day.
Convenient Charging Ports
The inclusion of two conveniently located USB charging ports—one USB-A and one USB-C—on the handset of the standing desk offers unparalleled convenience for users.
The dual-port design caters to various devices, allowing users to charge multiple items simultaneously, saving time and keeping their workspace clutter-free.
Reminders to Move
Our reminder feature empowers users to set a timer for standing prompts using the desk's interface, promoting a more active and health-conscious work routine. By encouraging regular posture changes, it not only helps you maintain better alignment but also mitigates the adverse effects of prolonged sitting.
Child Lock Feature
The child lock feature is an invaluable addition, especially for working parents. This feature ensures that the desk stays securely locked at a set height, preventing any accidental adjustments that could potentially cause harm or disrupt work.
Premium Solid Wood Options
Our solid wood tops are crafted from high-quality, sustainably sourced wood, ensuring not only beauty and craftsmanship but also long-lasting performance. Each tabletop is meticulously finished to showcase the natural grain and texture of the wood, giving your workspace a warm, sophisticated feel.
Fully Customizable Tabletop
Whether you need a larger surface for multiple monitors, a more compact option for a smaller home office, or a specific shape to fit a corner space, we can customize your tabletop to perfectly complement your needs
